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cfkusa Plessor, 3+ years ago

The technician called back after 15 minutes. He said he'd be here within 3 to 4 hours it was less. I have never seen a company like this one to have A+ customer service during a heating system failure. Five stars and kudos to you and to your employees. The Lehigh Valley has an outstanding business and Jack Lehr is one of the top five businesses in responsive and repair maintenance during emergencies like we are experiencing now with the cold. I've only experienced this once before and that was with a contractor that rebuilt the basement through State Farm insurance. Kudos to you Jack for your incredible service and response.

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andie Mary, 3+ years ago

Always professional when they do the service. Been using them for many years on both houses.

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Laura MH, 3+ years ago

We have been customers of Jack Lehr's for many years. They have always been outstanding in terms of service, availability, promptness, skill and fairness. So when we needed an entirely new heating/air conditioning system, we were pleased to work with them. Sales was helpful and informative--with good transparency. The installation people were professional, VERY careful about cleanliness, including installing drop cloths through the entire apartment before beginning work. Work was completed in a timely manner and they were meticulous about cleaning up after themselves. We are looking forward to many more years of working with this fine company and recommend without any reservations.

Scott Detweiler's Profile Image
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Scott Detweiler, 3+ years ago

Quality work

Margaret Stocker's Profile Image
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Margaret Stocker, 3+ years ago

Their staff is top notch.
We have used Jack Lehr in the past for AC/furnace maintenance..Trevor is great.
But, alas, my husband and I finally had to replace our old HVAC system (23years old).
Colt, our Comfort Advisor, directed us to which new system would be "most beneficial" for our needs.
Installation was done in 1 day!
No mess! Neat as a pin! Nothing for me to clean up!
The crew...A.J...Todd...Brian..were all proficient, skilled professionals.
They readily answered all the questions we had about our new furnace, AC, humidifier and thermostat.

Tami Wassum's Profile Image
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Tami Wassum, 3+ years ago

We have used this company for the past 11 years. They are always thorough, polite, and really provide excellent service. Each year we purchase the maintenance package and it is so worth it!

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Tracy Streete-Smith, 3+ years ago

Jose was amazing. He showed me what needed to be done with a valve repair and he was professional and very knowledgeable on what he was doing with the repair. He has been the best HVAC guy that has come through our doors from Jack Lehr. A huge thank you to Jose Morales!

Deborah's Profile Image
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Deborah, 3+ years ago
Will Hill's Profile Image
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Will Hill, 3+ years ago

Excellent ?????

Donna Petterson's Profile Image
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Donna Petterson, 3+ years ago